1. Standard Shipping
We provide free shipping for orders from $69 with the weight of the goods under 0.6kg.
The following are some links to express companies.
Standard Shipping:
https://parcelsapp.com/en/tracking
1) Enter the tracking number
2) Choose 4PX or China Post in the carrier section
3) Click "Track" and you will see the updates
DHL:
EMS:
TNT:
FedEx:
UPS:
2. Additional Shipping Fee
An additional shipping fee will be based on the product weight, when the total weight is beyond the free shipping 0.6kg, the shipping fee will raise $1 per 0.1kg. For GT/GT70, the shipping fee is based on the unit of order.
Please contact us if DHL, FedEx, UPS, or other channels are required.
3. Shipping Time
Generally, most of our products are in stock, your order will be shipped out within 1-3 workdays after your payment is verified. But in case any hot products are temporarily out of stock, we will contact you asap to ask an extension or change other items or any of your suggestion.
4. Delivered
For different countries and regions, shipping methods would be different.
For most countries and regions, normally it will take about 7-20 days for the delivery.
United States: 7-20 days
The United Kingdom, Germany, Italy, France, and part of the western Europen countries: 7-20 days
Russia: 7-20 days
5. Trackings
A tracking number will be provided after shipped, and it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
6. Tax
Kindly note that all packages are shipped from China unless stated from other warehouses.
To ensure you receive your items tax-free upon import, each parcel will be declared value less than $20 (GT/GT70 is $30), if you need us in a lower declared value, please leave a message in the order. If the purpose of the customs office finds that the package needs to levy taxes and fees, please pay taxes and fees to the local customs.
7. Notice:
1) Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated customer service team will contact you within 24 hours.
2) Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
8. Contact Us
If any issue during the shipping time or after receiving the item, please feel free to contact us, we will offer all we can to help and supports.
