Warranty and Return

To provide the best Lumintop products and best after-sales service to each of our valued customers, we take strict quality control inspection for each product before the order is dispatched. Besides, we also provide more comprehensive quality and the after-sales guarantee for each product. We hope you can buy with confidence and enjoy a first-class shopping experience!


General Terms

1. 30 days free replacement


Lumintop will replace or repair products with manufacturing defects within 30 days of purchase. 


2. 5 years free repair


Lumintop will repair the products free of charge within 5 years (accessories 1 year, products with built-in battery 2 years)of purchase if problems develop with normal use.

 

3. Lifetime warranty


If repair is required after guaranty period, we’ll charge for parts accordingly.


4. This warranty does not cover normal wear or tear, abuse, force majeure damage, or defaults by human factors.



Return Shipping Costs & Address


1.  Shipping fees for flashlights returns to the factory are at the customers expense. 


Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered method that is available.


2. After fix or maintaining the light, we will send it to ASAP with the shipping info provided, and the shipping fee is born by the manufacturer.


3. If the product after sales warranty or returned needed, please always Contact us prior to returning the items.



Lumintop reserves the right to correct any errors or inaccuracies contained herein, and to revoke stated offers at any time without notice. Prices, availability, specifications, and promotional offers are subject to change or cancellation at any time without notice.